FAQ

What brand of brake pads do you carry?

We carry Ford Motorcraft brake pads. The brake pads come with the Lifetime Brake Pad Guarantee as long as we resurface or replace the brake rotors as part of the service.

Do I need an appointment for a Brake Service?

No appointment necessary for a Brake Service. Just swing on into the Quick Lane at Midway Ford anytime that we're open and our service specialists will be happy help. If you would like to know how busy we are before you arrive, we recommend calling ahead to check the wait time.

How often should I expect to get my brakes replaced?

Brake pads should be replaced when they get too thin (3mm or less). A set of brake pads usually lasts about 40,000-60,000 miles depending on the vehicle and how it's driven.

What if I only want my brakes inspected?

For a complete brake inspection, stop into our Quick Lane . We offer brake inspections $19.95 or for the best value we recommend our $49.95 Works Package which includes a brake inspection - as well as an oil change and tire rotation.

How long does it take to perform an Brake Service?

Generally, it takes about 45-90 minutes to perform a brake service (per axle). We do get pretty busy sometimes though. If you would like to check how busy we are, we recommend calling ahead to check the wait time in the Quick Lane.

What are signs that my vehicle needs a Brake Service?

Signs that your vehicle needs a Brake Service include:

• Grinding/Pulsating when braking
• Vehicle pulls to one side when braking
• Brake pedal sinks to floor when braking
• Swollen battery case

If you would like to be sure, we recommend stopping into our Quick Lane for a brake inspection.

Why does the cost of the Brake Service vary so much?

It depends on the type of vehicle as well as the extent of the brake service. It's $179.95* to replace the brake pads and resurface the brake rotors. If the brake rotors are too thin or rusty then they will have to be replaced and then the cost of the Brake Service would range from $279.95-$419.95 depending on the cost of the rotors. There is also the option to replace just the brake pads (leaving the rotors untouched) for $99.95* - but we don't recommend this because if we don't service the rotors then you're likely to experience drivability issues, the new brake pad will wear down faster, and you lose eligibility for the Lifetime Brake Pad Guarantee. It's also a good idea to change the brake fluid while you're having your brake pads serviced. Changing out the brake fluid costs an additional $119.95

Why is it important to replace my brakes?

Brake pads are 9-12mm thick when they're brand new. Every time you use your brakes, the pads wear down a little bit, and eventually when it gets too thin it will need to be replace. We recommend replacing your brake pads when they get down to 2-3mm. The brake rotors is the part that the brake pads clamp onto to stop the vehicle. Brake rotors wear down as well, so oftentimes they need to be replaced along with the brake pads.

If I still have 2mm left on my brake pads, why don't I wait until they're down to 1mm before replacing them?

When the friction material on the brake pads wears down too far, the heat can build up and damage other components of the braking system, such as the calipers.

What is the deal with the Lifetime Brake Pad Guarantee?

Basically, if we replace your brake pads, you never have to pay for them again. The only caveats are that the brake pads have to be Ford/Motorcraft and the brake rotors must be serviced as well.

Do my new brakes come with a warranty?

Yep, Ford and Motorcraft brake pads installed at Midway Ford come with a lifetime guarantee so you will never have to pay for those brake pads ever again. Also, all Ford and Motorcraft parts installed by the technicians here at Midway Ford come with a two-year/unlimited mileage warranty so if we have to replace any other components while we are in there, those will be covered too.